Responsible Gaming

With Enjoyment Responsible Gaming — as99's Commitment

Gaming should be a source of entertainment — not financial stress or mental anxiety. as99 believes every player has the right to play responsibly. That's why we've built simple tools, guidelines, and a support system to help you enjoy gaming in a healthy way.

Safe Gaming Set Limits Mental Health 24/7 Support
18+
Adults Only
24/7
Support Always Available
5+
Protection Tools Available
100%

Responsible Gaming Core Tools

As99 provides these tools to keep your gaming experience safe and enjoyable.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Any spending beyond your budget is automatically blocked. Lowering a limit takes effect immediately; raising one requires a 7-day waiting period.

Session Time Limit

Decide in advance how long you want to play in a single session. Once the time is up, as99 will send you a reminder and help you take a break.

Self-Exclusion Feature

Voluntarily close your account for a set period — from 1 week to permanently. No logins or gaming will be possible during this time.

Gaming History Review

View your complete gaming history, win/loss record, and detailed spending at any time. This helps you make informed decisions.

Cooling-Off Period

Take a break of 24 hours to 30 days to clear your head. Promotional messages and gaming notifications will be paused for the entire duration.

Age Verification

Only players aged 18 and above may play at as99. Age is verified using a valid ID at the time of registration.

What Responsible Gaming Means

Responsible gaming means treating gaming as a form of entertainment — not a livelihood or a way out of financial difficulty. At as99, we want you to enjoy every moment, while making sure it never has a negative impact on your everyday life.

Gaming becomes a problem when it gets out of control — when you feel the urge to bet more after a loss, when you want to play all day at the expense of other things, or when spending time with family and friends starts to feel like a burden. In that situation, seeking help early is the smart move.

As99 treats responsible gaming as more than a policy on paper. We provide practical tools that help you set your own limits, take a break when needed, and reach out for support at the right time. Our entire team is here to back you up.

Remember — there are no guaranteed wins in gaming. Only bet what you can afford to lose. Set an entertainment budget and stick to it.

Signs of Problem Gaming

Gaming addiction develops gradually — it doesn't happen overnight. Watch out for these warning signs:

Urge to chase losses with bigger bets

Finding it hard to stop gaming, or feeling restless when you do

Hiding your gaming from family or friends

Repeatedly exceeding your set budget

Neglecting work, studies, or family responsibilities

Feeling mentally uncomfortable or irritable when not gaming

If two or more of the above signs apply to you, please contact as99 support or use the self-exclusion feature.

as99 Safety Tools

You can activate any of these tools at any time from your account settings:

Deposit Limit

Set a daily, weekly, or monthly maximum deposit amount. Reductions take effect immediately; increases require a 7-day waiting period.

Session Timer

Set your session length before you start playing. You'll receive an automatic alert when your time is up.

Self-Exclusion

Lock your account for 1 week, 1 month, 6 months, or permanently. Full access is suspended for the entire duration.

Cooling-Off

A temporary break of 24 hours to 30 days. Promotional messages and notifications are paused automatically.

Activity Report

View your monthly gaming report — a transparent breakdown of your play time, winnings, and losses.

Promotion Opt-Out

You can unsubscribe from bonus and promotional messages at any time.

Healthy Gaming Habits

Follow these habits for a healthy and enjoyable gaming experience at as99:

Stay Within Your Entertainment BudgetMost Important
Set a Time LimitUrgent
Take a Break After a LossVery Useful
Review Regular ReportsHelpful
  • Set a clear budget before you start playing and do not exceed it.
  • Never play while under the influence of alcohol or when you're feeling stressed.
  • After a loss, don't chase it by placing more bets trying to recover the money.
  • Don't treat gaming as a source of income — it's a form of entertainment.
  • Make time for family, friends, and other hobbies you enjoy.
  • Take a short break after each session. Both your eyes and your mind need rest.
  • Avoid playing late at night — fatigue impairs your ability to make sound decisions.
  • Never play with borrowed money or funds meant for household expenses.
Self-Assessment

Ask yourself the questions below. If you answer "yes" to most of them, it's worth reaching out to as99 support.

1

Have you ever used money set aside for household expenses on gaming?

2

Have you tried to quit gaming but failed repeatedly?

3

Have family or friends expressed concern about your gaming?

4

Do you feel restless, irritable, or unwell when you're not gaming?

5

Do you find yourself thinking about placing more bets to win back what you've lost?

6

Do you find yourself thinking about gaming during work, studies, or family time?

7

Have you borrowed money or told lies to cover gaming expenses?

If you answered "Yes" to 3 or more questions, please speak with our support team. We're always ready to help — without any judgment or criticism.

Protection of Minors

As99 strictly prohibits anyone under 18 from using the platform. Our age verification system is active from the moment you register.

  • Proof of age via a national ID or birth certificate is mandatory at registration.
  • Any account identified as belonging to a minor is closed immediately.
  • Any funds held in a minor's account will be refunded in full.
  • Parents can install Parental Control software on their child's device.

If you suspect a child or teenager in your household is using as99, please contact support immediately.

Frequently Asked Questions

No — activating Self-Exclusion keeps your account balance completely safe. Once the break ends, you can withdraw as normal. For permanent exclusion, your balance can be returned through support.

Yes, but you'll need to wait 7 days after requesting a limit increase. This delay is intentional — it's designed to prevent impulsive decisions made in the heat of the moment. Lowering a limit, however, takes effect immediately.

A Cooling-Off period is a temporary break lasting from 24 hours up to 30 days. During this time you cannot log in, but your account reactivates automatically once the period ends. Self-Exclusion is longer-term — from 1 week to permanent — and requires a manual reactivation request after the period expires.

Reach out to as99's 24/7 live chat support first — we're here to help, no judgment. We can also guide you through activating self-exclusion or a cooling-off period. Speaking with a local counselling service for professional mental health support is another helpful option.

Contact as99 support right away. We can temporarily lock your account and help you change your password. We also recommend installing parental control software on your device. Always keep your account password and login details to yourself.

No. Using the Deposit Limit or Session Timer has no effect on your bonuses or promotions. However, while Self-Exclusion or a Cooling-Off period is active, promotional offers will not be available — this is intentional and designed for your protection.
Safe & Responsible Gaming

With Enjoyment Within Limits Play — as99 is by Your Side

Register at as99 and enjoy Bangladesh's best gaming experience safely with our responsible gaming tools.

SSL Secured Limit Setting 24/7 Support Mobile Friendly Age Verification
বাংলা